Frequently Asked Questions

What sizes do your posters come in?

We offer A4 size to suit different preferences and spaces. Choose this size, and we will ensure your poster is printed and delivered to you in the selected size.

What materials are your posters made of?

We use only the finest materials to achieve the highest quality results. Our posters are printed on premium-grade, 300gsm glossy paper, which is both durable and fade-resistant.

Is there a border on the poster?

Yes, all of our posters come with a 0.5 cm white border around the edges. This adds a clean finish and helps to frame the artwork nicely.

What is the delivery time for my order?

Shipping: Free shipping for all prepaid orders.

Processing:
We do not maintain inventory because we offer print-on-demand services.
Processing Time: 1-2 business days (excluding holidays).

Transit :

Prepaid Orders – Free Express Shipping – (3 to 5 Days)
COD Orders – Standard Shipping – (7-9 Days)

Holidays excluded.

What is your policy on returns and refunds?

We take great pride in the quality of our products, and we want you to be completely satisfied with your purchase. If there is an issue with your order, please contact our customer support team within 2 days of receiving your poster at support@bibooriginals.com, and we will be happy to assist you. For more information, please refer to our detailed return and refund policy on our website.

Can I cancel or change my order?

Cancellation Policy:

Order Cancellation: If you need to cancel your order, please contact our customer support team at support@bibooriginals.com as soon as possible. We will make every effort to accommodate your request. However, once the production process has begun, we may be unable to cancel your order.

Shipping Policy:

Shipping Locations: We offer shipping throughout India and can arrange international shipping upon request. Shipping rates and delivery times may vary based on your location. Additional customs duties, taxes, or fees are the responsibility of the buyer.
Order Processing Time: After your order is placed and payment is confirmed, it typically takes 2 business days for us to process and prepare your poster for shipping. This may vary depending on design complexity and order volume.
Shipping Methods: We partner with reputable carriers for reliable delivery. Shipping methods will be displayed at checkout, allowing you to choose the option that suits you best.
Shipping Time: Standard shipping within India generally takes 8 to 10 business days. International shipping may take 15 to 20 business days. These are estimated times and may vary due to factors like customs clearance or postal delays.
Order Tracking: You will receive a shipping confirmation email with a tracking number once your order is shipped, allowing you to monitor its progress online.
Shipping Delays: Shipping delays may occur due to unforeseen circumstances like extreme weather or postal service disruptions. If you experience significant delays, please contact our support team for assistance.
Incomplete or Incorrect Shipping Address: Ensure you provide an accurate and complete shipping address. We are not responsible for delays or non-delivery due to incorrect address information.
Lost or Damaged Packages: If your package is lost or arrives damaged, contact our support team immediately. We will work with the carrier to resolve the issue.

Please note that this cancellation and shipping policy is subject to change without prior notice. Review this page periodically for updates or revisions. For any questions or concerns, contact our customer support team.

Do you offer international shipping?

Yes, we ship our posters internationally. We offer shipping to most countries, and our team will ensure your order reaches you safely and securely. Please note that shipping fees and delivery times may vary depending on your location. Additional customs duties, taxes, or fees may also apply and are the responsibility of the buyer.

Do you provide wholesale or bulk order options?

Currently, we do not offer wholesale or bulk order options. However, if you have any questions or need assistance with your order, please feel free to contact our team at support@bibooriginals.com, and we will be happy to help.

What should I do if I have a question that isn’t covered here?

If you have any other questions, concerns, or inquiries, please feel free to reach out to our friendly customer support team. You can contact us through the Contact Us page on our website, or email us directly at support@bibooriginals.com. We will respond to you as soon as possible.

We hope this FAQ page helps address your questions and provides valuable information. If you need further assistance or have specific concerns, please don’t hesitate to contact us. We’re here to help and ensure you have a great experience with our products and services.

Feel free to reach out if you have additional questions or need further customization.